the small print
Legal & policies
Everything that governs how CARROTLY PTE. LTD. (UEN 202212557Z) runs its products, gathered in one patch. Pick a document below — or, if you just need a human, head to Contact & Support.
- Terms of Use — The agreement between you and Carrotly. Singapore law, SIAC arbitration.
- Privacy Policy — What personal data we collect and why, written around Singapore's PDPA.
- Refund Policy — 14-day money-back on a first paid period, and how cancellations work.
- Cookie Policy — The handful of cookies and similar technologies we use, and your choices.
- Acceptable Use Policy — The few things you can't do with our products — mostly common sense.
- Children's Privacy — How parental consent works for Story Time Together, and parents' rights.
- How we use AI — Plain-language: what AI does, its limits, and what happens to your inputs.
- Sub-processors — The named vendors that process data on our behalf.
- Contact & Support — reach a real human about anything above.
Questions about any policy? Email legal@carrotly-ai.com, or our Data Protection Officer at dpo@carrotly-ai.com for data matters.